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Customer Reviews.

service

5

We had excellent service from David and Kirsty at Fairfield Mini. Nothing was too much trouble for them and they were friendly and welcoming

02 October 2018

sales

5

Process was smooth from start to finish, and i LOVE my new car!

01 October 2018

service

2

Just one point (display showing brake light missing) not attended to although nentioned when vehicle brought in

01 October 2018

service

5

Service Rep within the dealership was a create to your company. Explained everything and helped with any queries i had.

01 October 2018

service

5

They willingly fulfilled all our requests

01 October 2018

sales

5

everything was so simple and i was given regular updates by Lauren ... she was not afraid to all me with bad news too! cant fault her at all. she always had the customer first.

30 September 2018

sales

5

Everything from the showroom , to the knowledge of the salesman was spot on. The service was 2nd to none and we would definitely recommend this branch to anyone.

29 September 2018

service

5

Dave in service was a great help

28 September 2018

sales

5

So happy we bought two

27 September 2018

service

5

Friendly staff.

27 September 2018

sales

4

Salesman was nice

26 September 2018

service

5

Always reliable .

26 September 2018

sales

5

It is always excellent service as you are kept fully informed.

25 September 2018

sales

5

Excellent sales executive throughout inc handover and follow up

25 September 2018

service

3.5

Pleased with the service levels.

25 September 2018

service

5

Very professional and relaxing environment.

25 September 2018

service

4

Service complete, efficient and within stated time

24 September 2018

service

5

Quick and ease

24 September 2018

service

5

Completely satisfied

23 September 2018

service

3

Very pleased with the service that I received when I dropped the vehicle off. However, on collection, I was informed to take a seat by the receptionist but after waiting 20 minutes I went to the service desk who hadn't been told that I was there

21 September 2018

service

2

The vehicle had to go back a second time for the same issue relating to the air conditioning. We were unhappy with the responses/treatment we were given at Fairfield.

21 September 2018

service

5

Happy with everything!

21 September 2018

service

5

Everything was completed within the day even though the staff has reserved a courtesy car for 2 days should the need arise. The valeting guy did a superb job and my car looked showroom standard when I collected it. Top marks to him.

20 September 2018

service

5

Everything was done efficiently .

19 September 2018

service

5

Excellent service

18 September 2018

service

5

Communication was excellent

18 September 2018

service

5

Fast and David kept me in the loop

18 September 2018

service

5

Great service from beginning to end , the staff always go out there way to look after after you .

18 September 2018

service

5

They made the entire process of purchasing our car very comfortable and pleasant

18 September 2018

sales

5

Helpful, informative, friendly, built a customer relationship with me.

18 September 2018

service

5

Excellent customer service

17 September 2018

service

5

no problems

15 September 2018

service

5

I look after my car, and feel Muni looked after it also while in their care. It’s a reassuring feeling.

12 September 2018

sales

5

Great customer service.

11 September 2018

service

4

work done to time

10 September 2018

service

5

Always on time and great service

07 September 2018

service

5

Nothing too much trouble. Friendly. Helpful. Not pushy.

05 September 2018

sales

5

Fantastic and friendly staff. Couldn’t do enough for ya and always stayed in touch.

04 September 2018

service

4

Previously Fairfield have arranged transport to and from work but this time i had to pay taxi fares which cost £25.

04 September 2018

service

5

I booked the vehicle in for an MOT and when the car was picked up, a service had also been carried out which i had not booked the vehicle in for so saved me the trouble of having to do this for another time.

03 September 2018

service

5

Always exceed my expectations

03 September 2018

service

5

They keep you informed.

02 September 2018

service

3

Work was done as expected

30 August 2018

service

5

My vehicle was completed quickly and was returned clean

29 August 2018

service

5

Staff made you feel comfortable,and offered refreashments while we waited.

28 August 2018

service

5

Very pleased with the service

25 August 2018

service

5

Prompt and efficient attention from the service department, both on arrival and on collection of the vehicle, especially from Kirsty.

22 August 2018

service

4

Quick, clear and efficient

14 August 2018

service

5

Vehicle was booked in and service completed without fuss

10 August 2018

service

5

Staff understood problems and dealt with them