Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

5

Jade was so good keeping me updated all the time

05 February 2019

service

5

Always dealt with in a professional and pleasant manner

05 February 2019

service

5

The people I dealt with including the ladies on the phone, reception were attentive, courteous. The car was ready for collection at the time stated

03 February 2019

service

5

Fast efficient service good quality.

02 February 2019

service

5

Happy

23 January 2019

service

5

Helpful and friendly personnel in showroom. Very efficient. Any concerns I had were dealt with.

08 January 2019

sales

5

Very welcoming and helpful

05 January 2019

sales

4

My only comment was that the explanation of how to use the cars functions was very rushed and half explained, I was not shown how to use the cruise control and had to figure out how to tune radio stations and pair the phone myself etc.

04 January 2019

service

5

Everything well explained.

02 January 2019

service

5

Friendly polite service

02 January 2019

service

5

Car delivered back on time

27 December 2018

service

5

Sorted out my car properly. Nice and clean when I collected it, looked brand new

27 December 2018

sales

5

All the paperwork and arrangements were made so easy for me

27 December 2018

service

3

Mini country man service December 3018, was not a good experience, was not ready to drive home part not in stock

27 December 2018

service

5

Efficiency

23 December 2018

service

4

Was happy to get a car wash but not happy about having to put oil in when I’ve just had an oil change

21 December 2018

service

5

Very good

21 December 2018

service

5

Fast and effecient

21 December 2018

service

5

Very good service

21 December 2018

service

3

After my service I emailed mini regarding my brake pads that needed replacing and I never got a reply. I wasn’t happy my brake pads needed replacing (which cost me £160) after only having bought the car from mini in May this year.

19 December 2018

sales

5

Kept well informed.

19 December 2018

service

5

I am always looked after when my Mini Countryman goes in for work or service. Always kept informed of how it’s going!

18 December 2018

service

5

good feedback when car in for service

18 December 2018

service

5

Warm welcome by all and completed work within an hour which was much quicker than expected was great to drive away with my car all clean and fresh too!

18 December 2018

service

4

Customer satisfaction

18 December 2018

service

5

Well documented works carried out with no fuss

17 December 2018

service

5

I and other members of my family have had cars and service from Fairfield and have never been disappointed.

17 December 2018

service

5

Booked in for the pit stop service ( 90 minutes ) and this was carried out smoothly within the time.

15 December 2018

sales

5

Communication through whole process

15 December 2018

service

3

Was ok. Nothing particularly good or bad about the service

13 December 2018

service

2

See lack.of communication skills comments above

13 December 2018

sales

5

Fairfield are always welcoming and very attentive. Jade is a fantastic representative for the company

13 December 2018

sales

5

Well knowledge and very friendly

13 December 2018

service

5

Incredible service as always.

13 December 2018

service

3

At the last service the wheel nuts were tightened. The first time I tried to remove the wheel nuts to put on winter tyres they were stuck on. A local garage tried and could not remove them either. They claim a few MINI's suffer from this problem.

13 December 2018

sales

5

1) Excellent communication throughout the purchase process2) Minimal paperwork to process3) Fast delivery

13 December 2018

sales

5

Sourced exact vehicle I wanted and delivered it in a week

13 December 2018

service

5

Staff are friendly and always do their upmost to help you out.

12 December 2018

service

4

all good.

12 December 2018

service

5

All done with no fuss and car was clean

12 December 2018

sales

5

Good experience all round

08 December 2018

service

5

I was very pleased with the service I received especially as I had left having my MOT done rather late. They fitted me in and did an oil change very without any fuss. Most helpful.

08 December 2018

service

4

Despite e mail not being received another was tried with success.

07 December 2018

sales

5

Trouble free and extremely easy process

05 December 2018

service

5

Great people/staff, knowledgeable and overall a great car buying experience.

04 December 2018

sales

5

Kept informed and updated on progress

04 December 2018

service

5

As above always efficient and professional.

03 December 2018

service

5

Quick and informative, always goes the extra mile

03 December 2018

service

5

I bought the car from them and have it serviced regularly - the staff are always very helpful and professional.

02 December 2018

service

5

Service completed in good time for collection and a lovely clean car