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Customer Reviews.

sales

5

Wonderful in house service. Staff were all exceptionally polite and helpful. Treated my daughter with open arms, which at other car dealerships this has not been the case.Overall they made us feel welcomed.

29 November 2017

service

5

Everything was done to a high standard.

28 November 2017

service

4

Very friendly people and nice premises but a very long time waiting for the car to be serviced.

27 November 2017

service

5

Cool showroom and good service

24 November 2017

service

5

Same as above

22 November 2017

service

4

As above

22 November 2017

service

5

Kept me informed by telephone of service & outcome of a M.O.T

21 November 2017

sales

5

Salesman (Jarques Theron) had excellent product knowledge and was extremely helpful with suggestions. Took time to understand what I was looking for

21 November 2017

service

4

All done with no fuss

21 November 2017

service

5

All very professional. Staff very polite and helpful .

21 November 2017

service

5

My problems were listened to and until they were solved no stone was left unturned to find answers.

17 November 2017

service

5

Just great customer service it's a breath of fresh air.

16 November 2017

service

5

Nothing is too much trouble, from the reception team, service department, sales team and finance department.

15 November 2017

sales

5

Very satisfied with experience whilst purchasing my car, salesmen were very helpful and made sure that I was given a good deal when asked for.

15 November 2017

sales

5

Mr Jarques Theron our retail consultant was helpful through the whole process and gave excellent customer service throughout

14 November 2017

service

5

Very helpful. Was updated regularly.

14 November 2017

service

4

Great service, but online booking format could be simpler

11 November 2017

service

5

The work required ( tracking check and wheel refurbishment) was carried out to my total satisfaction.

09 November 2017

service

5

David who looked after me could not have done moreVery polite but relaxed

09 November 2017

service

4

Helpful and listening

08 November 2017

service

5

My car is always serviced well .. they do everything that is asked and more and my car always come back very clean

07 November 2017

sales

4

I knew what I wanted on my new mini and Mitchell was able to find the answers to my questions. Due to work commitments I wasnÂ’t able to collect my car on the day it was ready I had to wait until the end of the week when the sales man was back in

06 November 2017

sales

5

Very satisfied, everything exceeded my expectations.

06 November 2017

service

4

Good customer care

03 November 2017

service

5

Very helpful and friendly staff.

02 November 2017

service

5

Friendly and professional booking in, kept in touch with progress

28 October 2017

service

4

Everything went great, very comfortable place to wait until your car is ready. Only minor problem was an unusual smell i believe from the product used on the rubber parts of the car. It took well over 1 week to disappear.

28 October 2017

service

5

Cannot fault customer service

28 October 2017

sales

5

Jacques Theron extremely professional and friendly

27 October 2017

service

5

I waited the minimum of time, and was satisfied with the outcome

25 October 2017

service

4

Always greeted pleasantly. And work completed with a minimum of fuss

23 October 2017

service

5

They responded quickly and efficiently to solving the problem.

21 October 2017

service

5

Job is always done 1st time

21 October 2017

service

5

Helpful staff, when I have raised concerns regarding car they have been resolved.

20 October 2017

service

5

Very efficient, polite, friendly and helpful.

19 October 2017

sales

5

From start of sale to picking up my new 2nd mini I am very happy

18 October 2017

service

5

The whole experience was fast and easy, no complications.

17 October 2017

service

5

Car was picked and delivered

17 October 2017

sales

5

Great service

16 October 2017

service

5

We needed a repair and the service was clean, fast and reasonably priced

12 October 2017

sales

5

Very attentive, efficient & kept us well informed about the delivery of the car

11 October 2017

sales

5

See above

10 October 2017

sales

5

Outstanding service from Anthony Rogers who kept us updated throughout and was very helpful too on collection day showing us everything on the car. Would recommend him and Fairfield Mini definitely.

10 October 2017

sales

5

Completely satisfied.Jarques at he Leigh-on-Sea branch couldn't have been more helpful and made the whole process of ordering a brand new car all the more enjoyable. It's fair to say we asked him A LOT of questions and he kept us updated.

10 October 2017

sales

5

Again all the staff including the people that clean the cars were very helpful

10 October 2017

service

5

Serviced my car while i waited very quick and effectient

10 October 2017

sales

5

All of the options available to me were fully explained and the car was delivered ahead of time.

09 October 2017

service

5

Helpful, friendly staff, clear information

07 October 2017

service

5

Quick and efficient customer service

05 October 2017

sales

4

Mitchell made the whole process as easy as possible and with Craig got me the best deal possible