OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
85 ratings and 39 comments received in the last 90 days.
07 June 2022
Amazing service
27 May 2022
Really happy with the experience.
15 May 2022
Extremely, especially as in difficult times with delays due to lack of chips, covid etc.
11 May 2022
Really like the mini
10 May 2022
Excellent experience, from the moment I walked in to the showroom. Friendly and knowledgeable and never felt pressured to buy. Billy Callaghan was the sales person who looked after me, excellent service from him from start to finish
09 May 2022
Excellent customer service from sales staff
05 May 2022
Friendly staff with a comfortable showroom. Test drive offered and the car workings were explained on delivery
03 May 2022
great service and always a good deal and this time was a great deal
01 May 2022
Kept us informed no false promises
10 June 2022
Great service as always.
05 June 2022
Service dealt with very efficiently with usual high Mini customer service expectations met, if not exceeded.
03 June 2022
Lauren was first class and kept us updated at all stages. All timings and prices were kept to and then car was spotlessly clean when collected.
02 June 2022
Efficient and pleasant people.
02 June 2022
The Team has been accommodating as always
30 May 2022
Your team make me feel like a valued customer, I also love watching the diagnostic videos and the technical detail your engineers provide
30 May 2022
Break pads changed quickly.
27 May 2022
Always willing to help even with minor issues like reconnecting my Bluetooth. Keep fully informed at every stage of service. Very professional yet friendly and very knowledgable.
19 May 2022
Friendly staff and they sort any problems straight away
09 May 2022
Did a thorough job. Great communications from Lauren, serious & professional work by technician.
09 June 2022
Mitchell is prefect and very professional who provided the best possible service to me.