My car was supposed to be washed, it wasn't. I then went to drive out to have a warning light saying all 4 tyres were flat, this is still on my dash even though I was told to drive a few miles and it would go. It hasn't so I will have to go back

Seen on time, service completed car cleaned and picked up at time we were told it would be ready

Excellent, job done on car without problem.

I was unable to collect my car due to circumstances, they resolved the problem for me and delivered my car to my home. Excellent service.

good service

I particularly like the video inspections they provide

They kept you posted all day on the progress of your car

Helpful and efficient

The team was able to squeeze me in to get my car serviced, it was a good turnaround

At nearly 500 it was really expensive for a basic service if known the price would not of booked it in

excellent people

Andy Has at Fairfield Was so helpful

All work was carried out and with the COVID situation all was cleaned and protected to a high standard.

Fairfield are always helpful and courteous. I was looked after By David Luckin who is very knowledgeable and has good customer service. Also received a short video by the mechanic who worked on my car.

Efficient easy and pleasant experience

In the circumstances around the coronavirus outbreak the service was good .

Olga was helping and arranging everything for me. can not be more satisfied. great job

Because I was completely satisfied.

The sales executive understood my needs and was able to offer me the car that I wanted.

Always had the same service contact which is great.

Friendly staff - David was excellent

Knowing a excellent job has been well done

Great customer service from my sales rep Andy

I was kept informed and my car was returned in a timely fashion

Everything done as requested

Couldn't find fault with the service

I am particularly impressed with use of video technology used to convey and establish the service requirements, not that it's new to me, but expecting such from BMW, Audi of this world. So felt special owning a Mini.

Booked in with no hassle Service was completed on schedule Collected car at appointed time Job done

I got a video of what they had done to my car which was good to see and the person talked me through in detail the health of my car and answered all questions

David Luckin kept me informed of what was happening

Sourced a car to our liking and was delivered to the dealers on time and collected on time

We were kept informed and things were done on time and to a high standard.

Good all round

Again, friendly welcome, pleasant staff relaxed atmosphere, even in these challenging times.

Easy to drop off the car. Kept informed on progress. Quick & easy when picking up the car & no messing around. Car kept in overnight due to spares not available

They offered a price match which is great as there was less hassle for me having to take my car elsewhere and they ordered my tyre the same day my car as being seen to.

Despite the above the service I ( Mr Cole) received was first class from start to finish. Particular mention to the Ukranian lady ( tall , blond hair ) who met me and dealt with the process. She was exemplary. Please thank her.

Despite the current lockdown situation the service was as good as I had experienced before, well done to all concerned.

Good service easy doing business

Efficient service

Good service and very good product

Again I have no complaint about Fairfield,always treated well, it's just the time it took to replace a tire

Fairfield mini were so organised with social distancing, and cleanliness, they also kept me updated on the progress of my car

Always receive very good service from David Lucking and the team. Work is always carried out professionally and to time.

Lauren was very informative and very helpful