Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Sarah was very helpful and friendly, even to the extent of arranging for the car to be washed before the service so as to speed my departure.

02 June 2021

service

5

Totally satisfied.

31 May 2021

service

5

Completely satisfied. Work carried out as requested and in good time.

30 May 2021

service

5

Again Kirsty done everything possible to ensure I received a first class service!

30 May 2021

sales

5

Having bought new cars all my life and now 72 I would rate this showroom as the best I have encountered for professional service, explaining all the controls to me and my wife patiently. The salesman Andy Waar did the perfect pitch not pushy

25 May 2021

service

5

It's such a pleasure dealing with all the staff at Mini Fairfield. I like the video I was sent of the service too, a great touch

24 May 2021

service

5

Asked if I wanted car washed which I did but it wasn't washed

24 May 2021

service

5

Polite staff and car was ready for us to pick up

24 May 2021

service

5

Good updates.

23 May 2021

service

5

Helpful and friendly service.

22 May 2021

service

5

Quick, efficient and the team kept me up to speed

21 May 2021

sales

5

Very good customer service.

18 May 2021

service

5

The car was cleaned and had a video really useful

17 May 2021

sales

5

Great hand over very knowledgable

17 May 2021

service

5

Everyone I have dealt with at Fairfield Mini have been friendly and helpful and I've always felt I have been treated fairly. They have always made me feel like a valued client.

15 May 2021

service

5

All the staff that I dealt with where very good from Kirsty service and your collect and return men were every good.

15 May 2021

sales

5

great service from Billy

10 May 2021

service

5

Service video was clear and easily understood and was good to see the details on the video

10 May 2021

service

5

Great

07 May 2021

service

5

Personal service nothing was too much of a problem superb explanation by mechanic assigned to my vehicle

07 May 2021

sales

5

It was totally stress free, minimal paperwork and very helpful and friendly salespeople

05 May 2021

service

5

Smooth well organized

02 May 2021

service

5

I have given this score because I am 100% happy with the service and staff.

30 April 2021

service

5

Perfect customer service

30 April 2021

service

5

All works carried out with no problems

28 April 2021

service

4.5

As I was given a nice courtesy car, and kept up to date with my situation with my car

26 April 2021

service

5

Work was carried out promptly and efficiently

25 April 2021

service

5

Helpful staff

25 April 2021

service

5

Great friendly service

24 April 2021

service

5

I was updated at every point of investigation of what was wrong with my car. Very good communication.

24 April 2021

service

5

Easy transition and was updated at every stage

20 April 2021

service

5

Delivered and collected when said

12 April 2021

service

5

Excellent service, staff were very professional especially in these difficult times.

11 April 2021

service

5

Repairs carried out in a timely manner

10 April 2021

service

5

Always give good customer service.

09 April 2021

service

4

Finished on time and staff polite etc

06 April 2021

sales

5

Easy to do business with.

06 April 2021

sales

4

It was as good as it could have been during COVID and all the restrictions that had to be put in place.

06 April 2021

service

5

Was seen straight away and received update calls throughout the day

06 April 2021

sales

4

Lauren Partner, a pleasure to deal with.

05 April 2021

service

5

Car was repaired as requested. Fairfield BMW/Mini appeared to be Covid safe.

05 April 2021

sales

5

Efficient and helpful customer service, particularly in difficult circumstances due to Covid 19.

04 April 2021

service

5

Well organised and timely, which was particularly important at this time. I was not permitted to wait due to Covid restrictions and used the fast track option offered.

04 April 2021

service

5

Service included nothing to pay, perfect.

03 April 2021

sales

5

LAUREN WAS INFORMATIVE AND CONTACTABLE

01 April 2021

service

5

All work completed within a really short period of time and staff were very friendly and informative.

30 March 2021

service

5

always professional

29 March 2021

service

5

They kept me informed all thetime

29 March 2021

service

5

Clear instructions on where to check in due to COVID restrictions, called back to confirm appointment date/ time, car ready on time.

28 March 2021

service

5

The service at Fairfield has always been first class over many years