The part that was needed for my car wasnt in so have to go back on another occasion to get it fitted.

Friendly service and everything explained

The car is now smoother and runs better. The service made a big difference

Very good service centre.

The problem with my vehicle was diagnosed and repaired very quickly.

Friendly service

As said above

PROMPT SERVICE

When we were offered a collection so FAIRFIELD could do the service we expected a low loader pick up like we get with our Vauhall, instead a tech came and drove our car to and from the service, good lad but won't take up the offer again.

See above answer

Very helpful and easy to arrange

Kept informed of everything from building car to delivery date.

Good service but very expensive

They repaired the problem to my satisfaction

Because the process was fairly easy for what I wanted .

Good after care

Always polite and helpful

The staff at Fairfield were extremely helpful from start to finish especially Lauren Partner who was very professional.

Jade Smith, Sales Exec we dealt with, was outstanding throughout the whole process. The 48hr test drive was really useful and thanks to Fairfield for allowing us to change vehicle at the last minute. But most thanks to Jade for excellent service.

A five star if delivery of new car had been the same as when I purchased my used mini. This was presented to me sparkling clean with a big red bow on the roof and in an internal bay! My new car was not sparkling clean, no bow and sat outside. ??

Quite a long wait from order to delivery

Service from all we dealt with was very good.

Andy Wass at Fairfield Mini was very helpful at all times.

With looking at the paperwork that was given to me some of the information is not correct telling me that the work/ paperwork was not done properly and lowers my trust with mini

Efficient service. Salesman took the time to understand my requirements and gave helpful advice

Very good team

Everything went smoothly and done in a reasonable time.

Good service

Great customer service

The Sale Assistant Jade Smith @ Fairfield, was very helpful from start to finish. She kept me informed about the progress of my car being built to delivery via email and video messages and was at hand any time I needed a question answered - Excellent

Friendly staff, great service.

Never let us down.Outstanding customer service,fantastic quality.

It was competed on the day it said it would

Staff are kind; and look after my car

It is very hard to book car in for service the line is always busy and you have to wait for a ring back which might be at an inconvenient time

m,ade things easy

Straight forward,

DAVE LUCKYN was very pleasant and helpful. When the car came in for repairs, other problems were found, Dave was quick to call me and arrange the further repairs.

Quick and efficient

Laura and the team went the extra mile to make my daughter feel very special as the new mini is her 21st birthday present.

Made to feel welcome, service was performed on time and clear explanation given as to what was done to the car

Took an hour longer than suggested online booking. Was there almost three hours, not an hour an half.

the ladies and gents we dealt with at Southend could not have been more helpful

Sales man took the time to explain the car in full

Brilliant, can't say more

The shock of work they said needed doing (£2600) and service staff unavailable every time I called. After a second opinion at another garage found work was not necessary

turned up exactly as speced and on time

I have been using this garage since my mini was new and to date I have not been let down by anybody great service

Excellent service

.