Very helpful as I managed to leave something valuable in the car. It was locked away for me.

Completely satisfied again like before and before, i have had 5 mini cars now

Helped me with my concerns and explained well.

Andy Wass was so helpful and courteous he made us feel very welcome.

Did service quickly nice waiting area with drinks and biscuits

Everything was done as should be

Our salesman Mitchell Ferguson was very helpful, friendly and professional. A pleasure to do business with him.

Billy at Fairfield was brilliant. Fairfield offered me a great deal, and kept me up to date with the whole process of the car & even the accessories and insurance policies that they offer

Lauren was very helpful and friendly

Very satisfied , informed of pickup time , friendly and professional staff as always

They are always very efficient and helpful

Very helpful assistance

Do everything for you

Great service

Because they are always helpful & polite

My service is always done promptly and am contacted and confirm any actions prior to it being undertaken and car is valeted. My car drove and felt better after the service

Cannot fault a thing

Fixed the problem with my Mini and easy to deal with. Work carried out on my Mini was explained and a Courtesy car was available.

Appreciated the complete MOT testing.

Very happy with the service. Friendly and helpful staff.

Booked in for oil service 'while you wait' was quoted 90 mins. Actual wait time was 160 mins plus another 20 mins for vacuuming meaning 3 hours in total. Timescales should be planned a bit better.

Fast, polite and thorough service overall

We were given excellent updates and feedback.

very nice service coffee etc but would prefer the cost of the service to be a little better. Also the free car was wasn't very good, the black trim at the bottom of the car was still dirty

Thorough service report and valet

Was kept informed at all times and car was ready sooner than I was expecting.

Lauren Partner made my experience so relaxing and enjoyable. She was so professional, informative and attentive. I would 100% recommend her and really appreciated the way she dealt with me throughout the whole process.

Very happy.

I was neither happy or sad with service. Was advised that a tyre was getting low on surface level. When calling the next day to ask the cost of a tyre I was told they would ask a technician and call me back. Still waiting for a call.

had no problem

Long wait despite pre agreed time slot

smooth process end to end

Always kept up to date and informed.

Apart from the length of time it took the car was still dirty, even though a complimentary wash was included.

Quick solution to was a small problem that was important for me to have sorted out .

Service was provided without any issues and was kept informed of progress.

The Service Adviser understood the issues with my car and promptly facilitated the repair to my satisfaction.

Attentive, helpful, friendly staff

Good swift service.

Sales man Billy was excellent very helpful

I would give five stars but when my insurance documentation was received I had only one named driver although we asked the motability salesman to add our son and showed his full driving licence this was not done