Mr Twin was thorough on hand over and friendly nothing was too much trouble

Worked with my wife to get the car she wanted and kept us to date on progress

Brilliant video of car and what was going on

very helpful salesman-all of the staff at the centre were friendly and attentive.

Mitchell was great throughout

Friendly, knowledgeable & professional.

Excellent salesman

Family business means a lot and Olga was fantastic

See the above answer. As we travel some distance to use Fairfield Mini, and wait for servicing to be completed, it is essential for us to rely on the timing and efficiency which Fairfield Mini give us.

No problems with the sale. We were kept informed at all times.

Staff know their product and customers . Even though my ordered Mini was delivered with the wrong wheels it was good to know that they would be changed in the next few weeks. This is my Third Mini from Fairfield and my tenth in total.

Everything was done efficiently.

Kept informed on order progression

Everything went perfectly

Friendly staff in the showroom. And kept informed at every step. I always trust them with my car.

Good communication excellent customer service kept informed

Booked in, kept informed, car available when required.

Everything was completed as requested and the car still worked a few days latter

Fast, efficient and friendly!

They responded to my questions when I was unable to contact Mini directly.

Was kept informed about up dates on my car Help full staff and supportive

Similar to the above, the communication is 10/10 I feel like I'm in really good hands when speaking to Hannah and Kirsty

prompt efficient service

This was my first ever MOT as I've only been driving a year and I loved the fact you get a link to all the details and you can choose what you'd like to proceed to get fixed or not. I don't know if this is MINI specific but great concept.

Very professional service. Answered all concerns we had and gave good advice or options for our Mini.

Exceeded our expectations

Billy kept me up to date all the time before delivery explained everything to me when I took possession of it and called me afterwards to make sure I was satisfied. I know I can call him at any time if I need to.

superb customer service from staff at service desk

Service and MOT carried out in good time while I waited. I was greeted in a friendly manner by Kirsty. I received a video on my IPhone of the work carried out by means of a service and MOT checklist.

Work was completed on time with all the information given to me not only with paperwork but also email

Efficiently dealt with and completed in good time.

Upon collection all things explained and we were dealt with I a personal level way.

As above Billy was the face of Mini and he was great. Billy made my Daughter's 1st car experience perfect and we wouldn't hesitate to recommend Billy. Please pass our thanks onto Billy - we will be back in 2 years for my youngest Daughter's car...

Andy Wass has always been very amenable and informative concerning my requirements in my Mini purchases and had to put up with my eccentric humour

Really Helpful staff

Price is really good

Efficient service.

Efficient friendly service

MOT carried out as planned and my car was washed as well

Always there, never had a problem

Quick and efficient service

Everything went as planned and actually finished early!

Felt well supported in dealing with an issue that at first was a mystery!

All service work was completed as scheduled and car returned with the usual post service clean.

You did everything you said you would - explained what'd you'd done and were very considerate and friendly.

Staff kept me informed

Easy to arrange.

Trustworthy service. Video of inspection sent and car cleaned.

Very satisfied with mini

As stated above, superior and professional attention given to me by the staff.