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Customer Reviews.

sales

5

Mr Twin was thorough on hand over and friendly nothing was too much trouble

11 January 2022

sales

5

Worked with my wife to get the car she wanted and kept us to date on progress

11 January 2022

service

5

Brilliant video of car and what was going on

10 January 2022

sales

5

very helpful salesman-all of the staff at the centre were friendly and attentive.

09 January 2022

sales

5

Mitchell was great throughout

06 January 2022

sales

5

Friendly, knowledgeable & professional.

04 January 2022

sales

5

Excellent salesman

03 January 2022

service

5

Family business means a lot and Olga was fantastic

03 January 2022

service

5

See the above answer. As we travel some distance to use Fairfield Mini, and wait for servicing to be completed, it is essential for us to rely on the timing and efficiency which Fairfield Mini give us.

03 January 2022

sales

5

No problems with the sale. We were kept informed at all times.

31 December 2021

sales

5

Staff know their product and customers . Even though my ordered Mini was delivered with the wrong wheels it was good to know that they would be changed in the next few weeks. This is my Third Mini from Fairfield and my tenth in total.

31 December 2021

sales

5

Everything was done efficiently.

29 December 2021

sales

5

Kept informed on order progression

26 December 2021

service

5

Everything went perfectly

25 December 2021

service

5

Friendly staff in the showroom. And kept informed at every step. I always trust them with my car.

20 December 2021

service

5

Good communication excellent customer service kept informed

19 December 2021

service

5

Booked in, kept informed, car available when required.

18 December 2021

service

5

Everything was completed as requested and the car still worked a few days latter

17 December 2021

service

5

Fast, efficient and friendly!

14 December 2021

service

5

They responded to my questions when I was unable to contact Mini directly.

12 December 2021

sales

5

Was kept informed about up dates on my car Help full staff and supportive

12 December 2021

service

5

Similar to the above, the communication is 10/10 I feel like I'm in really good hands when speaking to Hannah and Kirsty

07 December 2021

service

5

prompt efficient service

06 December 2021

service

5

This was my first ever MOT as I've only been driving a year and I loved the fact you get a link to all the details and you can choose what you'd like to proceed to get fixed or not. I don't know if this is MINI specific but great concept.

05 December 2021

service

5

Very professional service. Answered all concerns we had and gave good advice or options for our Mini.

04 December 2021

service

5

Exceeded our expectations

04 December 2021

sales

5

Billy kept me up to date all the time before delivery explained everything to me when I took possession of it and called me afterwards to make sure I was satisfied. I know I can call him at any time if I need to.

03 December 2021

service

5

superb customer service from staff at service desk

01 December 2021

service

5

Service and MOT carried out in good time while I waited. I was greeted in a friendly manner by Kirsty. I received a video on my IPhone of the work carried out by means of a service and MOT checklist.

27 November 2021

service

5

Work was completed on time with all the information given to me not only with paperwork but also email

27 November 2021

service

5

Efficiently dealt with and completed in good time.

26 November 2021

service

5

Upon collection all things explained and we were dealt with I a personal level way.

24 November 2021

sales

5

As above Billy was the face of Mini and he was great. Billy made my Daughter's 1st car experience perfect and we wouldn't hesitate to recommend Billy. Please pass our thanks onto Billy - we will be back in 2 years for my youngest Daughter's car...

23 November 2021

sales

5

Andy Wass has always been very amenable and informative concerning my requirements in my Mini purchases and had to put up with my eccentric humour

23 November 2021

service

5

Really Helpful staff

22 November 2021

service

5

Price is really good

22 November 2021

service

5

Efficient service.

21 November 2021

service

5

Efficient friendly service

21 November 2021

service

5

MOT carried out as planned and my car was washed as well

17 November 2021

service

5

Always there, never had a problem

16 November 2021

sales

5

Quick and efficient service

16 November 2021

service

5

Everything went as planned and actually finished early!

14 November 2021

service

5

Felt well supported in dealing with an issue that at first was a mystery!

13 November 2021

service

5

All service work was completed as scheduled and car returned with the usual post service clean.

09 November 2021

service

5

You did everything you said you would - explained what'd you'd done and were very considerate and friendly.

08 November 2021

service

5

Staff kept me informed

07 November 2021

service

5

Easy to arrange.

07 November 2021

service

5

Trustworthy service. Video of inspection sent and car cleaned.

07 November 2021

service

5

Very satisfied with mini

06 November 2021

service

5

As stated above, superior and professional attention given to me by the staff.