Billy Callaghan looked after us throughout our order/purchase very efficient service kept us informed of the progress while the car was on order.

Very efficient

The job was done well, the facility allowed me to work, it was clean & tidy

Everything was explained very clearly

Found it confusing not having a brochure to look at at home which lead to me thinking I had ordered one colour and finding it to arrive in a different colour.

The collection of my car was not a great experience as I was left waiting for one hour just to pick up my keys with no one attending to my needs.

Everything again ran smoothly. No problems.

The whole operation from when I arrived to when I left the garage was dealt with very efficiently.

David the service manager is always very helpful & obliging and fitting me in to suit my diary

I felt I wasn't listened too, they told me they would call me to discuss a repair before going ahead. It was a faulty boot lock so nothing dangerous. They repaired it without checking with me or confirming the price. Very very sharp practice.

Easy to deal with and needs catered for.

Very satisfied with service at sales and servicing showrooms but somewhat dissatisfied with the repairs body shop because of very high price quoted for what should have been a minor repair job.

I was called to be told my car was ready to be collected. Unfortunately on arrival it wasn't, and I had to wait approximately 30 minutes till it was. If not for this delay the score would have been perfect.

Once again the staff are all very helpful and pleasant to deal with.

Kept us up to date with progress on a regular basis

I feel confident that a good service has been provided together with the back of results of service.

Helpful staff kept me informed on the progress of my service

Car was not very clean when it was returned Normally it's better than this

I think the car could have been cleaned before I collected it. Dave is helpful though and has arranged for the scratch from a faulty wind deflector to be repaired. I think the wind deflector should have been swapped out considering it has had 2faults

excellent sales service - Charis Moss

The dealers were quite helpful but very busy.

Dave the service advisor was very friendly and helpful. Excellent!

Kept informed & spent time answering questions

It was what I expected

Helpful staff, man on the parts counter was very patient with me explaining what i needed and why.

Excellent client service.

Very efficient

I had to chase to learn progress in my service and when I could collect the car. Having said that, Dave was brilliantly polite and helpful.

Good service quick to respond and good negotiating

Excellent sales service

No sense of urgency to attend to me. I did not want to take a seat, drink coffee or read the paper. I simply wanted to pay my bill and leave as I had a long journey ahead of me

Service

Took 2 days!

THEY HAVE RESPONDED TO MY QUERIES PROMPTLY

Excellent service

There was incorrect information given prior to the visit which caused some confusion beforehand.

Had to wait a long time at service desk when dropping of car

Always helpful and quick

The part that was needed for my car wasnt in so have to go back on another occasion to get it fitted.

Friendly service and everything explained

The car is now smoother and runs better. The service made a big difference

Very good service centre.

The problem with my vehicle was diagnosed and repaired very quickly.

Friendly service

As said above

PROMPT SERVICE

When we were offered a collection so FAIRFIELD could do the service we expected a low loader pick up like we get with our Vauhall, instead a tech came and drove our car to and from the service, good lad but won't take up the offer again.

See above answer

Very helpful and easy to arrange

Kept informed of everything from building car to delivery date.